As you use our services, we understand that you trust us with your information. We make an honest effort to safeguard your information and protect your privacy.
This privacy policy page will help you understand:
- How we collect your information
- why we collect your information
- The following are the methods we use to collect your data:
Sessions:
When you visit our site fitneshub.co.uk, we use sessions to collect information such as the pages and products you viewed, and the products you added to your cart. We store your information for a very short period of time, after which these sessions are terminated. The only reason we collect this information is to better understand which of our products are more popular among users, so that we can improve our services.
Cookies:
We also use cookies to collect information about your IP address. Cookies are small files that contain user information, and can be enabled or disabled by the user. If you wish to disable cookies, you can access your browser settings. We use cookies to determine which city or region our site receives the most traffic from, so that we can improve our services.
During Checkout:
When you make a purchase, we collect your information, such as your name, email address, phone number, and shipping address. We use this information to deliver your order to you. We will send an email to confirm your order, and we may use your phone number to correct any errors in your shipping address. We automatically delete payment information after 60 days.
Phone Call:
If you request information or place an order over the phone, we will collect the same information as we would during checkout. This information is also deleted after 60 days.
Google Analytics:
We use Google Analytics to analyze traffic data, such as popular pages and user interests, in order to improve your experience on our site.
Information Disclosure:
We do not disclose your information to anyone except in cases where public authorities approach us to verify our income and legitimacy. We may also disclose information to government agencies for charge-backs if they request it.
Data Protection:
We use end-to-end encryption to protect the data you provide us. We use various algorithms to encrypt the data and store it in our systems. Only authorized personnel can access and interact with your data and orders.
Data Verification:
In order to ensure that your order is delivered to the correct address, we may verify your information by phone call or email, especially if there are any spelling errors.